If you purchased iQ-ROUTER through one of our distribution partners, please contact them directly – they provide first- and second-level support as part of your service agreement. If you are a direct customer of IMAGE Information Systems please use the form on our website and select “Service Request” to reach our support specialists.

Yes, iQ-ROUTER is available as an annual subscription model for healthcare organizations, imaging providers, and hospitals. Subscription licensing provides flexible deployment options, predictable costs, and access to ongoing software updates and support services. This licensing model supports scalable healthcare IT infrastructures and modern enterprise imaging environments.