Services
Download Center
Here you can find trial versions, user manuals, product brochures and more.
K-PACS & ConQuest Forum
Register in our user forum to have access to our Download Center and share experiences with other users.
Bugs and Features
Inform us about the bugs you encountered or the features you would like to have in our software.
Medical Device Reporting
You can report suspected incidents involving our medical devices, detected non-conformities and observations of falsified products.
Report any malfunction, undesirable side-effect or reduction in functionality/ performance of our medical devices and any inadequacy in the information supplied by iQ IMAGE.
Report any non-conformity of our medical devices with the EU MDR 2017/745 or any other applicable law, including your local medical device legislation.
Report any device whose identity, source (i. e. manufacturer) and/or CE marking certificates or documents relating to CE marking procedures are falsely presented in either the device or its documentation.
For any other customer complaint, product feedback, bug report and suggestion for product improvement: Contact Us
TeamViewer
Let our support team check your issue remotely via TeamViewer.
- To receive remote support from our Support Team, simply click on the link below in order to run TeamViewer.
- Then, please inform our Support Team about your ID and password to give them access to your system.
PACS Sizing Calculator
When planning a PACS, many PACS users or administrators are unaware of which storage capacity is actually required to handle their respective amount of image data. Consequently, there is a huge number of PACS worldwide, which are either too big (sometimes even offering five times the amount of storage needed) or too small and slow.
IMAGE Information Systems Europe GmbH therefore developed the PACS Sizing Calculator, which helps you determine the appropriate size of your Picture Archiving and Communication System. This tool provides:
- short term information, like the number of studies and the needed disk space for DICOM data per day, month and the first year
- long term projections, like the disk space for DICOM data as well as the database storage size for the entire archive life cycle
- additional valuable information, like the needed network bandwidth to transfer the processed data, the number of radiologists to examine incoming images, the size for your storage system including reliability options, as well as recommended products and hardware recommendations for client and server computers
Background
This useful tool is the result of a research project, which we had officially presented at the RSNA 2010. We collected data of multiple institutions both small centers and big universities around the world and calculated average numbers in order to predict the amount of storage needed for a PACS.
The entire calculation is based on the following values:
- Type of imaging center
- Geographical region
- Level of reliability
- Archive period in years
- Working days per year
- Plus values regarding the set of modalities you plan to use (number of images per study and number of studies per day)
Only some of the abovementioned information is mandatory. Fields that are left blank will be filled with values from our statistical database. So even if you do not have precise insight into your customer’s network, we can create a detailed summary of your future PACS project.