Support Services for Medical Imaging Workflows

Resources for Healthcare IT Teams and Radiology Providers Worldwide

Access essential support resources for iQ IMAGE software users, healthcare IT teams and radiology providers worldwide. Find downloads, documentation, remote support, reporting forms and PACS planning tools in one place.

Download Center
Software and Product Documentation

Here you can find trial versions, user manuals, product brochures and more.

K-PACS & ConQuest Forum

Register in our user forum to have access to our Download Center and share experiences with other users.

TeamViewer
Remote Support for Medical Imaging Software Users

Let our support team check your issue remotely via TeamViewer.

  • To receive remote support from our Support Team, simply click on the link below in order to run TeamViewer.
  • Then, please inform our Support Team about your ID and password to give them access to your system.

PACS Planning and Storage Sizing Calculator

When planning a PACS, many PACS users or administrators are unaware of which storage capacity is actually required to handle their respective amount of image data. Consequently, there is a huge number of PACS worldwide, which are either too big (sometimes even offering five times the amount of storage needed) or too small and slow.

IMAGE Information Systems Europe GmbH therefore developed the PACS Sizing Calculator, which helps you determine the appropriate size of your Picture Archiving and Communication System. This tool provides:

Background

This useful tool is the result of a research project, which we had officially presented at the RSNA 2010. We collected data of multiple institutions both small centers and big universities around the world and calculated average numbers in order to predict the amount of storage needed for a PACS. 

The entire calculation is based on the following values:

  • Type of imaging center
  • Geographical region
  • Level of reliability
  • Archive period in years
  • Working days per year
  • Plus values regarding the set of modalities you plan to use (number of images per study and number of studies per day)

Only some of the abovementioned information is mandatory. Fields that are left blank will be filled with values from our statistical database. So even if you do not have precise insight into your customer’s network, we can create a detailed summary of your future PACS project.