November 2024
iQ-NEWSLETTER
Dear friends of IMAGE,
Welcome to the autumn edition of our 2024 sales partner newsletter. We hope our information finds you well and look forward to seeing you at one of the forthcoming exhibitions.
With best regards,
Dr. Árpád Bischof
Let’s meet: Trade show season 2024/2025
Over the next few months, there will be plenty of opportunities to meet our team in person. We will be present at the most important gatherings of the radiology world showcasing our latest solutions for PACS, RIS, VNA and cloud imaging. If you happen to be around in Düsseldorf, Chicago, Dubai or Vienna, we would be pleased to meet you there.
For in-depth demonstrations and information, we strongly suggest booking an appointment. We will be located as follows:
MEDICA, Düsseldorf
November 11-14, 2024
Hall 14, Booth G22
RSNA, Chicago
December 1-4, 2024
South Hall Level 3, Booth 1703
Arab Health, Dubai
January 27-29, 2025
We will not exhibit, but our team will be available onsite.
European Congress of Radiology (ECR), Vienna
February 26 – March 1, 2025
Hall X4, Booth 403
We look forward to seeing you at one of these shows!
Review: Sales partner training in 2024
The sales partner training 2024 in Rostock, Germany and Atlanta, United States was a great success again – thank you to all participants! Participants in both courses had the opportunity to learn in alternating sales and technical workshops, exchange ideas and deepen their knowledge in application workshops.
In September, we welcomed 27 participants from all over the world to our hometown Rostock, including representatives from North America, Latin America and Asia. The mix of long-standing partners and many new retailers made the event particularly exciting.
The small group of 8 experienced attendees in Atlanta in October brought exciting and challenging questions, so individual concerns could be addressed in depth, making the exchange valuable. Networking was a particular highlight, with many taking the opportunity to share ideas and valuable information with other retailers. The collaboration and the increase in knowledge for all participants made the training an all-round successful event!
Looking forward to next year! Save the date for the sales partner training in Rostock from September 23-25, 2025!
Updated: IHE Integration Statement for iQ-SYSTEM PACS
Please note that we have updated our IHE Integration Statement for iQ-SYSTEM PACS.
IHE (Integrating the Healthcare Enterprise) is an initiative by healthcare professionals and the healthcare industry to improve the way computer systems in healthcare share information. IHE promotes the coordinated use of established standards such as DICOM and HL7 to address specific clinical needs in support of optimal patient care. Systems developed in accordance with IHE communicate with one another better, are easier to implement and enable care providers to use information more effectively.
The iQ-SYSTEM PACS IHE Integration Statement describes the intended conformance of the product with the IHE Technical Framework. You can find this document now in our Sales Partner Area.
Product discontinuations in 2025
Regarding the upcoming product discontinuations, we would like to inform you as follows:
October 14, 2025 – Product discontinuation of Windows 10
On October 14, 2025, Microsoft will stop supporting Windows 10 as this product has reached its end of life. This means that no more security patches will be made to this operating system which may open the door to potential cyber security risks for those who keep on using Windows 10 beyond that deadline.
Of course, as a medical device manufacturer, we must ensure that our software products only run on supported operating systems for safety reasons.
As a consequence, IMAGE will stop activating any software licenses (both new installations and replacement/migration licenses) on Windows 10 starting July 14, 2025. At the same time, we will stop providing technical support for iQ software that is installed on the above-mentioned operating system. This applies to both diagnostic and non-diagnostic use.
In case you or your customers are still using Windows 10 to run any medical software, we strongly recommend to take action now and upgrade to current operating systems and our latest software versions in order to avoid putting your medical networks at risk of hacking attacks and malicious software.
Make sure to inform your customers accordingly and to assist them in the transition in order to avoid any inconveniences.
October 14, 2025 – End of support of iQ-ROBOT 4.0 and DICOMReader 6.0
Our software development continuously evolves to deliver maximum value to your radiology clients. With each new release, we phase out older product versions that no longer meet current standards. Please note that from October 14, 2025, iQ-ROBOT 4.0 and DICOMReader 6.0 will reach their end of life and will no longer be supported by us as both products run on Windows 10, which will reach its end of life on October 14, 2025.
- The installation of iQ-ROBOT 4.1 includes iQ-LITE as a DICOM viewer, providing seamless access without the need for additional configuration or licensing. Furthermore, the software officially supports modern operating systems, including Windows 11 and Windows Server 2022, ensuring compatibility with the latest technology.
- DICOMReader 6.1 officially supports modern operating systems, including Windows 11.
Please note that as of October 14, 2025, we will no longer provide support, activations, migrations or replacement licences for iQ-ROBOT 4.0 and DICOMReader 6.0. If your customers are still using any of these versions, we strongly recommend they take immediate action and use the remaining months to upgrade to the latest version. Keeping your customers’ medical networks safe from cyber threats and malware requires keeping up to date with the latest software versions, security patches and operating systems.
If you have any questions in this regard, please do not hesitate to contact your sales representative or our inside sales team at insidesales@iq-image.com.
Case study: Teleradiology for Johns Hopkins Aramco Healthcare
Discover how Johns Hopkins Aramco Healthcare (JHAH) partnered with Vision Horizons Medical to implement a cutting-edge teleradiology solution. When JHAH needed a seamlessly integrated system that matched their high standards in 2022, Vision Horizons rose to the challenge with a deeply embedded, cloud-based solution using iQ-4CLOUD PACS. This innovative approach, fully integrated with EPIC, ensures swift, accurate diagnoses and automates critical follow-ups for better patient outcomes.